Frequently Asked Questions


Check most frequently asked questions here, if you still need help 

then please don't hesitate to contact us at

Shipping and Delivery

How does shipping and delivery work?

How can I track my order?

Help I think my order is lost!

Can I change my Shipping Address?

Do you ship internationally?

Product Questions

Can I purchase the pieces separately?

Are the pajamas machine washable?

How can I find more info about sizing?

Will you restock sold out items?

Can I send an item as a gift?

Returns & Exchanges

Do you have a return policy?

How long do I have to return my items?

Can I return my order for a refund?

Can I exchange my order for a different item?

How long does it take for my refund to be processed?


Is my payment secure?

What payment methods do you accept?

Do you have a payment plan option?

What currency is the store in?